Buyer Protection

Book with us and you’re automatically covered by the security of GigHubb Buyer Protection.

At GigHubb, we’re all about great music but our true passion is keeping our clients happy. From the start of your search to the last dance, we’ll do everything we can to make sure things run smoothly. That’s why we created our buyer protection program — it’s our way of ensuring that you’ll fall in love with our service.

When you book directly with a musician, you’re totally on your own. Book with GigHubb and our team is here for you every step of the way. For life’s most special events, trust GigHubb.

ACCOUNTABILITY

Our client review system ensures that all of our vendors are held to the highest standards of professionalism — their ratings are based on reviews from verified clients.

CUSTOMER SUPPORT

GigHubb consultants can’t wait to help you — from the start of your search through the big day! Contact us today.

PAYMENT SECURITY

Any payment you make on GigMasters is protected by our 100% money-back payment guarantee.

It ensures that a client will never lose a deposit or balance payment made on GigHubb. Along with our buyer protection, the payment guarantee comes at no extra cost.

Here are the details:

In the unlikely event that a musician(s) cannot service an event as booked, GigHubb will gladly refund the client’s entire deposit and/or balance payment.

To be eligible for this refund, the client’s payment must have been paid through GigHubb.

Clients who cancel a GigHubb musician(s) are not eligible for this guarantee.

Need help finding a replacement? We’ll make every attempt to help you find a comparable vendor for your event.

If you’re not 100% satisfied with your booking experience, we want to hear from you.Contact us.

Your event is our reputation. We’re not satisfied until you’re thrilled!

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