GigHubb FAQ
What is GigHubb’s booking process?
GigHubb allows clients to browse and request specifiic musicians to be booked through our platform. Simply search for the type of musician you would like for your event, review profiles, and make your booking request. In the event that the requested musician(s) is unavailable, GigHubb’s team will provide alternative musician recommendations deemed suitable for the event. All GigHubb musicians are vetted for being top professionals in their field and of the highest caliber, possessing qualifications from prestigious institutions such as The Juilliard School, Curtis Institute of Music, Cleveland Institute of Music, among others.
How do payments work on GigHubb?
All payments are processed securely through GigHubb. Payments can be made via credit card, Zelle, or checks with an initial deposit of $250 to reserve the date and the remaining total fee due two or more weeks before event date.
What happens if I need to cancel my booking?
Clients can cancel their booking up to 30 days before the event for a full refund. If a cancellation is made less than 30 days before the event, the deposit of $250 is non-refundable.
Can I modify my booking after confirmation?
Yes, modifications to your booking, such as changing the time or location, can be made. However, these changes must be coordinated with the musician and may be subject to availability and additional fees based on distance.
What is your backup plan if a performer becomes unavailable on the day of the event?
We always have professional and reliable backup staff on standby. In case of an emergency, a skilled replacement will step in seamlessly, ensuring your event continues without disruption.
Are there additional fees for services booked through GigHubb?
In addition to the musician’s performance fee, GigHubb may charge a booking fee if booking occurs within 30 days of the event date. The total cost will be clearly displayed before you confirm your booking. GigHubb provides performers for events located within a 30-mile radius of downtown Chicago, an additional fee of $50 per musician will be applied for every additional 10 miles beyond the initial 30-mile radius.
How far in advance should I book my musician?
We recommend booking your event as early as possible to ensure availability, especially for popular dates and times. You can book your event with GigHubb up to 2yrs in advance.
How long does it take for musicians to set up at event?
Musicians typically require 15 minutes before the event to set up, ensuring everything is ready to go without delays.
What is the process for choosing the playlist?
We’ll work with you to tailor the music genre to your preferences. For wedding ceremonies, we coordinate precisely on the songs based on your ceremony program. For specific song requests not included in GigHubb – Wedding Song List, there is an additional fee of $50 per song to purchase the song, arrange song for specific instrumentation, and an additional fee of 15min per musician to rehearse new song to ensure that the added song is performed at the highest standard possible.
Does GigHubb provide contracts for bookings?
Yes, once a booking is confirmed, a contract between the client and GigHubb is generated. This contract outlines the details of the event and the services to be provided.
Do you advertise yourself at the event?
No, GigHubb does not advertise at your event. Our focus is entirely on making your event special and keeping the spotlight on you.
Are there any sales taxes?
No, there are no hidden sales taxes. The price you see is the price you pay, without any surprise fees.
Do musicians typically rehearse before the event?
GigHubb musicians typically do not rehearse unless the client chooses songs outside of our GigHubb – Wedding Song List. If that’s the case, GH musicians will rehearse those specific songs prior to the event on site, allocating 15min per additional song. Musicians call time is typically 15min prior to event, unless otherwise stated.
How do I contact GigHubb to Book or get more info?
If you need assistance, you can reach GigHubb’s team through our Contact Page, GigHubb@gighubb.com, or 630-850-8505. Book Event here… Book Event.
Info needed once you’ve booked your event with GigHubb…
- Event Details: Please provide the date, time, and location of the event.
- Instruments/Ensemble Requested: Indicate the preferred instruments/ensemble for the event, including any specific ensemble configuration desired.
- Music to be Performed: Specify the genres or styles of music you would like performed, such as classical, light rock, jazz, etc. For wedding ceremonies, once the playlist has been finalized, please submit a Ceremony Program via email to GigHubb, detailing when and where specific pieces will be performed during the event.
- Musician Attire: Indicate the preferred attire for the musicians, such as all black, suit, tuxedo, black dress, or any other specific dress appropriate for your event.